SmallBizGenius Analysis

Gobble is a meal delivery service praised for its convenience and delicious, easy-to-prepare meals. Customers appreciate the fresh ingredients and variety of options, though some report occasional issues with delivery and ingredient quality.

Category Breakdown

Scores based on analysis of 280 recent reviews

Ease of Preparation

9.0/10

Reviewers consistently praise Gobble for its quick and easy meal preparation, highlighting the pre-made sauces and minimal vegetable prep. Many appreciate how it simplifies cooking, even for those with limited culinary skills, making it a convenient option for busy individuals. For example, one reviewer said, 'you make the meals so much easier than other meal delivery services. minimal vegetable prep, sauces pre made that actual taste amazing and just overall very good home cooked meals made quick'.

42 reviews mention this

Food Quality & Taste

8.0/10

Many reviewers rave about the delicious taste and fresh ingredients of Gobble meals, often comparing them favorably to restaurant food. They appreciate the variety of options and the quality of the produce. However, some reviewers have experienced issues with spoiled ingredients. One reviewer mentions, 'We’ve used a lot of meal plans over the years, and they all kind of taste the same. Not Gobble! The favors are deliciously different, fresh and varied.'

38 reviews mention this

Customer Service

7.0/10

Several reviewers commend Gobble's customer service for being responsive and helpful in resolving issues like missing or spoiled ingredients, often providing credits or refunds. However, some reviewers report difficulty reaching a live person and inconsistent follow-up. As one reviewer noted, 'Customer service is absolutely top notch. Ivonne was extremely responsive and just made everything happen that needed to happen for me to get the box of my chosen meals at the advertised price.'

20 reviews mention this

Delivery Issues

4.5/10

A significant number of reviewers report problems with delivery, including late deliveries, damaged boxes, and missing or spoiled ingredients. These issues can lead to frustration and inconvenience, impacting the overall experience. One reviewer stated, 'I've used Gobble for a long time, and I have had problems with delivery several times and today they topped it off by offering a credit but could not solve the wrong delivery so now I have to look for another alternative for meals this week.'

18 reviews mention this

Variety of Options

8.5/10

Reviewers appreciate the wide variety of meal options available each week, catering to different dietary preferences and tastes. This allows them to try new recipes and avoid meal boredom. One reviewer said, 'Gobble offers delicious meals and offers a wide variety every week.'

15 reviews mention this

Ingredient Quality

6.0/10

While many reviewers praise the freshness of Gobble's ingredients, others report receiving spoiled or subpar produce, particularly herbs and meats. This inconsistency in quality can be a significant drawback. As one reviewer mentioned, 'We used to love Gobble for the quality of their ingredients, but lately some of the produce has been subpar or spoiled. The herbs are almost always spoiled.'

14 reviews mention this

Pros & Cons

What Customers Love

Quick and easy meal preparation with minimal prep work Mentioned 42x
"you make the meals so much easier than other meal delivery services. minimal vegetable prep, sauces pre made that actual taste amazing and just overall very good home cooked meals made quick"
Delicious and flavorful meals with a wide variety of options Mentioned 38x
"We’ve used a lot of meal plans over the years, and they all kind of taste the same. Not Gobble! The favors are deliciously different, fresh and varied."
Responsive and helpful customer service in resolving issues Mentioned 20x
"Customer service is absolutely top notch. Ivonne was extremely responsive and just made everything happen that needed to happen for me to get the box of my chosen meals at the advertised price."
Fresh ingredients that are often better than local supermarkets Mentioned 15x
"We love all the super fresh ingredients that come in our Gobble deliveries. Much if which is more fresh than our local supermarket."
Convenient packaging with ingredients organized for easy use Mentioned 7x
"I appreciate that this company puts everything in one bag, except for meats, so that I don't have to hunt for each item for the recipe."

Common Complaints

Inconsistent delivery with frequent delays and damaged boxes Mentioned 18x
"I've used Gobble for a long time, and I have had problems with delivery several times and today they topped it off by offering a credit but could not solve the wrong delivery so now I have to look for another alternative for meals this week."
Occasional issues with spoiled or subpar ingredients Mentioned 14x
"We used to love Gobble for the quality of their ingredients, but lately some of the produce has been subpar or spoiled. The herbs are almost always spoiled."
Difficulty reaching customer service and inconsistent follow-up Mentioned 8x
"Almost impossible to get a live person."
Inaccurate recipe directions Mentioned 3x
"vegetables took twice as long in oven as recipe card called for."

Common Questions About Gobble

Answers derived from customer review patterns

Is Gobble legit and trustworthy?

Gobble appears to be a legitimate meal delivery service, with many customers reporting positive experiences regarding the taste and convenience of the meals. However, some reviewers have reported issues with delivery, ingredient quality, and customer service responsiveness. While most issues seem to be resolved with credits or refunds, it's essential to be aware of these potential drawbacks before subscribing. Overall, Gobble seems trustworthy for most users, but occasional inconsistencies should be expected.

Based on 45 reviews

Does Gobble have good customer service?

Gobble's customer service receives mixed reviews. Many customers praise the responsiveness and helpfulness of the customer service team, particularly when addressing issues like missing or spoiled ingredients. These reviewers often mention receiving prompt email responses and credits or refunds for any problems. However, other reviewers report difficulty reaching a live person and inconsistent follow-up, leading to frustration. Therefore, while Gobble's customer service can be effective, it may not always be consistently reliable.

Based on 20 reviews

Is Gobble worth it for small business owners?

For small business owners with busy schedules and limited time for meal preparation, Gobble can be a worthwhile investment. The convenience and ease of use allow for quick and healthy meals without the hassle of grocery shopping and extensive cooking. However, it's crucial to consider the potential for delivery issues and ingredient quality inconsistencies, which may require additional time and effort to resolve. Ultimately, the value of Gobble for small business owners depends on their individual needs and priorities.

Based on 15 reviews

What is Gobble's food quality like?

Gobble's food quality receives mixed feedback. Many reviewers praise the freshness and flavor of the ingredients, often comparing them favorably to restaurant-quality meals. They appreciate the variety of options and the use of high-quality produce. However, some reviewers report receiving spoiled or subpar ingredients, particularly herbs and meats, which can detract from the overall experience. Therefore, while Gobble generally offers good food quality, inconsistencies can occur.

Based on 38 reviews

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